Refund policy

 

Aqua Terrariums, Moss Wall Frame, Desktop Plants Designs

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No refund and no exchange. 14-day guarantee on the plants. Contact us within a 14-day guarantee if you experience an issue with the plants.

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Other items

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Returns: You have 14 days from the date of purchase for a refund or exchange. Simply bring the items in original packaging with proof of receipt for a full refund with a deduction of a 15% restocking fee.

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Warranty

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One-year warranty from the date of purchase on all LED lights and 6 months for other electrical items. Please send us an e-mail when you have an issue with the product before you bring the product with the original receipt to our store to claim the warranty.